(Winter 2009) World Café Ideas Exchange
World Café is a large group approach that facilitates open conversation around a number of agreed subjects. As the name suggests, the workshop mimics the informal environment of a cafe where conversation is open and honest. Dialogue is captured by doodling on the tablecloths or, as with this example, a cartoonist was used. This pictorial example of a world cafe generated frank dialogue between the Health Service, Social Care and Service users represented by Westminster Action on Disability (WAND) on the subject of information sharing in the service of the citizens of Westminster
Appreciative Action Groups Turns Social Care on its Head (Winter 2009)
A local authority’s community care function whilst simultaneously trying to implement the government’s Personalisation Agenda and cut costs found themselves running around in circles. Staff were able to spend time in dialogue finally agreed affirmative questions to pose and answer in large group discussions. Neither strictly Appreciative Inquiry or Action Enquiry, this was a powerful example of co-creativity on a mass scale. The solution developed by this group was a personalised service for citizens that gave motivation to staff. This was an amazing experience for all participants.